Some users have brought to our attention that despite the fact that they add products to the shopping cart, their cart is empty. The same users report that they can not create an account.

If this is happening to you, it is most likely that you have set your browser's privacy settings too high. To set the privacy settings lower, follow these directions:

Internet Explorer Users

Click on Tools and then Internet Options. In the opened window select the Privacy tab and set the bar at Medium-high or lower.

If you do not want to change your privacy settings, under the Privacy tab click on the Sites button and in the Address of the web site type "www.bioselect-us.com". Click on Allow and then Ok to close the Per site privacy options window and Ok again to close the Internet options window.

Now you should be able to place the order or create your account. If you are still experiencing problems please contact us.

Mozilla Firefox Users

Click on Tools and then Options. In the opened window select the Privacy tab and make sure that Accept cookies from sites is checked.

If you do not want to change your privacy settings, under the Privacy tab click on the Exceptions button and in the new window in the Address of the web site type "www.bioselect-us.com". Click on Allow and then Ok to close the Exception Cookies window and Ok again to close the Options window.